Privacy Notice

We handle personal information in accordance with the Australian Privacy Principles.

If you are a client, supplier or candidate of NCCG, the terms of our engagement with you also apply.

If you complete our enquiry form, we collect your first and last name, company, email address, phone number, the enquiry type you select, and the content of your message.

Our hosting provider keeps standard server logs, which record your IP address, browser type and the pages you request. These are used to keep the site running and secure.

We do not use analytics, advertising or tracking cookies, and we do not build a profile of you. We do not sell or rent personal information. Sending us an enquiry does not add you to a mailing list, and we do not use enquiry details for marketing.

Enquiries are emailed to us and stored in the website database. Our website hosting and our email delivery provider are both located in Australia. We do not disclose your information to anyone else, except where we are required or authorised to do so by law.

We keep enquiry records while they remain relevant to the enquiry or business relationship, and for a reasonable period afterwards. We remove old submissions from the website database when they are no longer required.

This website does not set cookies when you browse it. Cookies may be set if you submit the enquiry form, or if you log in to administer the site.

We take reasonable steps to protect personal information. This site is served over an encrypted connection, and access to our systems is limited to the people who need it. No system is completely secure, and we cannot guarantee the security of information transmitted to us over the internet.

Email us at admin@nelsoncook.com.au to ask what personal information we hold about you, to have it corrected, or to have it deleted. We will respond within a reasonable time, and we may need to verify your identity first.

If you believe we have mishandled your personal information, please contact us first at admin@nelsoncook.com.au. If you are not satisfied with our response, you can refer the matter to the Office of the Australian Information Commissioner at oaic.gov.au or on 1300 363 992.

We may update this notice from time to time. The current version is always published on this page, with the date it was last updated shown at the top.